Evidence over opinion

Methodology

Every assessment in RBSI is answerable from evidence that can be named, dated and checked. Qualitative judgement is never excluded — it is anchored to something observable. Version 1.1.

Assessment points and benchmark rules

460 assessment points. Governed benchmark rules. Six evidence ranks.

An assessment point is a single fact or measurement about a brand. Every scored point is measured against a governed benchmark rule, and the result is a fixed evidence rank, so two brands with the same value always receive the same rank.

Evidence rankMeaning
CriticalSevere enough to be escalated to the risk assessment, from any topic.
WeakClearly below the benchmark.
NeutralIn line with the benchmark. A genuine result, never a default for missing evidence.
PositiveAbove the benchmark.
StrongWell above the benchmark.
Very StrongExceptional against the benchmark. Requires broad, independent corroboration at topic level.

Rules matched to the measurement

A benchmark rule is not one universal formula. It is matched to the nature of each measurement: absolute levels, comparison with a defined peer group, change over time, ratios, desirable ranges, severity of an adverse condition, and qualitative evidence states. Rules are set centrally and are never set by the brand being measured.

Get the full document

Download the RBSI framework.

How RBSI works, its topics and assessment points, and its governance, in a single reference document (Version 1.1, Creative Commons edition).

How a topic is assessed

Three gates before any evidence counts.

Relevance gate
Is the evidence actually relevant to this topic? A poor review score must not automatically become negative evidence for finance or innovation.
Sufficiency gate
Is there enough relevant evidence for a meaningful assessment? With none, the topic is Not Assessed; with a little, Partial; with enough, Sufficient.
Benchmark gate
Only evidence whose benchmark is calibrated can influence a score. Calibration Required is a model state, not a negative result.
Mixed evidence
When evidence genuinely points in different directions the result is Mixed, not a forced Positive or Negative.
Missing information
Neutral by rule. It never lowers a topic, a dimension, the risk assessment or the score.
Critical escalation
A Critical finding in any topic is also routed into the risk assessment, so a serious finding is never diluted.

Evidence coverage and stability

No score without its coverage.

Every score is published with an evidence-coverage indicator and a confidence level, which show how much of the model could be assessed. Coverage never changes the score. The published score also moves only gradually between scoring events, so a change reflects the evidence rather than noise. The calculated score is always retained for audit.

What the framework does not do

Boundaries, stated plainly.

It does not make leasing decisions

Leasing systems that consume RBSI outputs apply their own site-fit logic on top: footfall counts, void analysis, lease economics. The framework evaluates brands; site decisions are downstream.

It does not value companies

RBSI outputs are relative index readings, not a DCF model, a transaction multiple, or an audited valuation. They inform valuation thinking — they do not replace it.

It does not predict consumer behaviour

It reads evidence of consumer activity and translates it into intelligence about strength, momentum and affinity. It does not model individual purchase decisions.

It does not replace expert judgement

It structures and evidences analytical judgement. The framework does not produce conclusions on its own.

Versioning

A living standard, reviewed on a fixed cycle.

Annual review
Formally reviewed once per year, incorporating validated prior-year outcomes, expert practitioner input, and market development.
Major versions (1.0, 2.0)
Structural changes to pillar architecture, scoring dimensions, or foundational principles.
Minor versions (1.1, 1.2)
Topics, assessment points, benchmark rules, source methodology, or weighting-parameter updates.
Current version
1.1, a calibration release. The model is reviewed as evidence accumulates.
Patch versions (1.1.1)
Corrections to definitions or examples.
Backward compatibility
Historical scores are never retroactively revised — the version under which they were produced is always recorded.
Public change log
Every version change is documented publicly: what changed, why, and what evidence or expert input prompted it.